Consulting + Product Company

We build intelligent digital systems that move your business faster.

Code Mines combines Salesforce consulting, AI innovation, and product engineering to deliver measurable outcomes across key industry verticals.

Start Your Strategy Session Explore Services

Headquartered for global delivery. Built for fast pilots and long-term transformation.

What We Offer

Services designed for real outcomes, not slideware.

Capability Track: Transform CRM

Salesforce Consulting

End-to-end advisory and implementation with deep expertise in Agentforce, Public Sector Solutions, OmniStudio, Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud.

Alongside implementation and optimization work, we run Salesforce modernization and migration programs based on your business model, operating constraints, and compliance needs.

Discuss Salesforce Consulting

Key capabilities

  • Agentforce roadmap and implementation
  • Public Sector Solutions design and rollout
  • OmniStudio-led experience and process automation
  • Salesforce architecture and operating model modernization

Typical outcomes

  • Faster case resolution and service delivery
  • Higher user adoption with workflow alignment
  • Improved reporting and decision visibility

Migration offerings

  • Service Cloud to Public Sector Solutions transition
  • Service Cloud to Financial Services Cloud transition
  • Vlocity managed package to OmniStudio core migration
  • Data model, integration, and release migration planning

Capability Track: Operate & Optimize

CRM Optimization & Managed Services

Backlog acceleration, release management, integration support, and continuous improvement led by Subject Matter Experts in OmniStudio and Salesforce platform operations.

Discuss Managed Services

Key capabilities

  • Release planning and change governance
  • Integration monitoring and operational support
  • Admin and business-user enablement
  • Environment management and production reliability

Ideal use cases

  • Underperforming CRM after implementation
  • Internal teams needing specialist extension
  • Frequent enhancement cycles with limited bandwidth

Capability Track: AI & Agents

AI Innovation Programs

Use-case discovery, copilots, and agentic workflows integrated into CRM and business operations with governance, security, and measurable KPI tracking.

Discuss AI Innovation

Key capabilities

  • AI use-case prioritization and value sizing
  • Copilot and multi-agent workflow implementation
  • Guardrails, governance, and human-in-the-loop design

Typical outcomes

  • Reduced manual effort in core business flows
  • Faster turnaround for customer-facing teams
  • Production-ready AI with clear controls

Operating model focus

  • Domain-specific agents tied to business processes
  • Interoperability with Salesforce and enterprise systems
  • Readiness for scale, reliability, and change management

Capability Track: Build Products

Product Engineering

From product strategy and UX to architecture, full-stack engineering, and cloud-native delivery using JavaScript, Python, and Node.js for web and enterprise applications.

Discuss Product Engineering

Key capabilities

  • MVP definition and rapid delivery
  • Full-stack builds in JavaScript, Python, and Node.js
  • Scalable APIs, integrations, and cloud deployment

Ideal use cases

  • New digital products with tight launch timelines
  • Legacy workflow modernization initiatives
  • Internal platform development for growth teams

Capability Track: Design Experience

UI/UX Design & Product Experience

We design user-centered digital experiences from discovery through validated prototypes and developer-ready handoff, so teams launch faster with higher adoption.

Discuss UI/UX Design

Key capabilities

  • User research, personas, and journey mapping
  • Information architecture, wireframes, and UI design
  • Interactive prototypes and usability testing
  • Design systems and design-to-development handoff

Typical outcomes

  • Higher user adoption and task completion rates
  • Reduced rework before engineering build
  • Consistent experience across web and mobile journeys

Common tool stack

  • Figma and FigJam for design and collaboration
  • Miro for workshops and journey mapping
  • UserTesting / Maze for prototype validation
  • Hotjar and GA4 for behavior and experience insights
  • Storybook for component-level design handoff

AI & Agent Systems

How leading companies frame AI and agents, adapted for Code Mines clients.

Most firms position AI offerings around four themes: value-focused use cases, human and agent collaboration, governance and trust, and scalable enterprise integration. We use the same principles with practical delivery.

Value Use Cases First

Prioritize high-impact workflows in service, operations, and case management before broad rollouts.

Human + Agent Workflows

Design agents to assist teams with clear escalation paths, approvals, and role-based decision boundaries.

Governance & Trust

Define data controls, security, compliance, and model governance from day one for regulated environments.

Code Mines AI & Agents Offering

Strategy, pilot, and scale with a measurable roadmap.

We help organizations move from AI ideas to production programs through an execution model tuned for Salesforce ecosystems and enterprise operations.

Plan an AI & Agent Assessment

What we deliver

  • Agent opportunity mapping and prioritization
  • Copilot and agent workflow prototypes in 4-8 weeks
  • Security, governance, and adoption playbooks
  • Production hardening and KPI instrumentation

Tooling we commonly use

  • Salesforce Agentforce and Einstein capabilities
  • Azure OpenAI / OpenAI APIs for model integration
  • LangChain or orchestration frameworks when needed
  • Vector stores and observability stacks for reliability

Salesforce Modernization & Migration

Migration is one capability inside a broader transformation practice.

We help organizations modernize Salesforce architecture, operating models, and industry alignment. Depending on your target state, we plan and execute phased migrations with business continuity and adoption in mind.

Migration tracks we support

  • Service Cloud to Public Sector Solutions transition
  • Service Cloud to Financial Services Cloud transition
  • Vlocity managed package to OmniStudio core migration
  • Data, integration, and release migration planning
  • Parallel run, regression testing, and go-live support
Plan a Migration Assessment

Industry Verticals

Domain-aware execution across regulated and growth-focused sectors.

We combine platform depth with business context so your teams can move from disconnected systems to connected, AI-ready operations.

Healthcare Financial Services Manufacturing Retail & Consumer Government & Public Sector High-Tech & SaaS

Technology Stack

Platforms and tools we use to deliver modern solutions.

Salesforce logo

Salesforce

Agentforce, Public Sector Solutions, OmniStudio, Service Cloud, Data Cloud.

JavaScript logo

JavaScript

Frontend and backend application development with modern JS frameworks.

Python logo

Python

Automation, integrations, AI orchestration, and data processing workflows.

Node.js logo

Node.js

Scalable API and service-layer development for enterprise applications.

AI platforms logo

AI Platforms

Agent systems and LLM-enabled workflows integrated into business operations.

Figma logo

UI/UX Tooling

Figma, prototyping, and design system handoff for faster product delivery.

Selected Experience (Prior Roles)

Delivery footprint across mission-critical industries.

The following engagements were delivered while working with previous employers/partners.

CMT

Telecom & Media Programs

High-scale customer operations, service journeys, and platform transformation.

Verizon Visible TELUS Telstra

Public Sector

Government & Civic Delivery

Citizen service modernization, compliance-aware implementation, and adoption support.

SBA NTIA EDA FDIC HUD State of Indiana Tufts

Healthcare & Insurance

Member and Provider Experience Programs

Operations improvement and service transformation for regulated healthcare environments.

Humana Blue Cross Blue Shield of Massachusetts Delta Dental

How We Work

A delivery model built for speed, clarity, and adoption.

01

Discover

Business goals, process bottlenecks, CRM maturity, and AI readiness assessment.

02

Design

Solution blueprint, data strategy, integration map, KPI definition, and rollout plan.

03

Deliver

Agile implementation with transparent milestones, demos, and stakeholder enablement.

04

Scale

Managed optimization, governance, and AI-led enhancements as your business grows.

Code Mines Labs

Our product company wing turns repeat consulting patterns into scalable products.

We identify high-friction workflows, build reusable accelerators, and transform proven delivery playbooks into products your teams can adopt quickly.

  • Accelerators for CRM data quality and workflow automation
  • AI copilots and domain assistants integrated into business processes
  • Industry templates to reduce time-to-value and implementation risk

FAQs

Common questions from teams we work with

Do you only work on Salesforce projects?

Salesforce is a major focus, but we also support surrounding architecture, integrations, data platforms, and custom product engineering.

Can you support both strategy and implementation?

Yes. We cover advisory, roadmap design, implementation, and ongoing managed services in one delivery model.

How do you approach AI for regulated industries?

We start with governance, compliance boundaries, and measurable use cases before production rollout.

What is the ideal way to begin?

A 60-minute strategy session to align on objectives, constraints, and the fastest path to a pilot.

Let’s Build

Tell us what outcome you need next.

Whether you need Salesforce transformation, AI innovation, or product development, we can design a practical execution plan with clear milestones.

Email: code.minesco@gmail.com